Refund Policy for Sales Dashboard with Product Costing Details
1. No Refunds for Digital Products
Due to the digital nature of the product, all sales are final. Refunds will not be issued once the file has been downloaded or accessed.
2. Eligibility for Refund
Refunds will only be considered under the following circumstances:
The product is technically defective or fails to function as described.
You encounter issues that prevent the product from working, and these issues cannot be resolved after troubleshooting with the seller.
Refund requests must be submitted within 7 days of purchase.
3. Non-Refundable Circumstances
Refunds will not be granted for the following reasons:
Change of mind after purchase.
Lack of technical skills or inability to use the product effectively.
Failure to meet system requirements (e.g., outdated Excel version, unsupported operating system).
Misunderstanding of the product’s features or functionality due to not reading the product description.
Any issues arising from user modifications to the file or accidental deletion.
4. Process for Refund Requests
To request a refund, you must:
Contact the seller via email or the provided support channel.
Provide proof of purchase, such as an order confirmation or receipt.
Describe the issue in detail and include screenshots or error messages where applicable.
The seller will review the request and attempt to resolve the issue through support. If the issue cannot be resolved, a refund may be granted.
5. Refund Approval
If the refund request is approved, the buyer must:
Delete all copies of the product from their devices.
Confirm in writing that the product has been removed and will not be reused.
Refunds will be processed within 5-7 business days after approval.
6. Chargebacks
If a chargeback is initiated without prior communication, the buyer’s license to use the product will be revoked, and legal action may be taken to recover losses or damages.
7. Amendments
The seller reserves the right to update or modify the refund policy at any time. The updated policy will apply to purchases made after the modification date.
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By purchasing the Sales Dashboard with Product Costing Details, you agree to this refund policy.