What is the difference between the VERISafe Essential, Preferred & Premium Checks?

Essential Checks

VERISafe database background checks

+ Watchlist

+ Sanctions list

+ PDRM Police postings

+ Court Records

+ Adverse Media Exposure

Preferred Checks

VERISafe database background checks

+ Watchlist

+ Sanctions list

+ PDRM Police postings

+ Court Records

+ Adverse Media Exposure

+ Industrial Court

+ Civil Litigation

+ Credit Rating Agency- Credit Default & Bankruptcy

Premium Checks

VERISafe database background checks

+ Watchlist

+ Sanctions list

+ PDRM Police postings

+ Court Records

+ Adverse Media Exposure

+ Industrial Court

+ Civil Litigation

+ Credit Rating Agency- Credit Default & Bankruptcy

+ CCRIS

What exactly is VERISafe?

We will search an Individual’s Name against Malaysian PDRM Records, Court Records, Adverse Media Records, Watchlists and Blacklists, with a signed Consent Form. Some Watchlists and Blacklists will also have a global coverage.

What are the other checks?

Industrial Court

Results will show:

1. "No Match" or

2. "Possible Match" (Name Match only) or

3. "Match Found" (Name and NRIC Match)

The report will list any available information such as Date, Place, Case Number, Claimant, Company, Case Code, Status and Remark.

Credit Rating Agency – Credit Default

Results will show:

1. "No Match" or

2. "Match Found" (Name and NRIC Match)

The information fetched is a record of non-payment or default on a credit obligation of an Individual. The report will list any available information such as Date, Place, Petitioner, Fault, Amount, Status and Remark.

Credit Rating Agency – Bankruptcy

Results will show:

1. "No Match" or

2. "Match Found" (Name and NRIC Match)

The information will confirm if an Individual is declared a Bankrupt. The report will list any available information such as Date, Place, Petitioner, Fault, Amount, Status and Remark.

CCRIS (Central Credit Reference Information System)

Results will show:

No Previous Banking History Detected

OR

Additional Information Discovered

A table with the list of borrowings, outstanding loan amount(s) and payment pattern for the last 12 months.

Are these checks limited to Malaysia?

Yes, information obtained are limited to Malaysian records, while some Watchlists and Blacklists will also have a global coverage. Expansion of our database / records to other countries is in progress and will be available soon.

What do the result labels mean?

1. No Match: No information found in the sources searched.
2. Possible Match Found/High Possible Match: A Name-Only match that needs extra identifiers to confirm. The Individual may or may not be the person involved if it is a common name.
3. Match Found: Both Name and NRIC match a record found.

Why would I get “Possible Match Found”?

Some sources return Name-Only matches. Extra identifiers such as NRIC, date of birth, or authority confirmation are needed to confirm if records do or do not belong to a specific individual This is common for Malaysian Courts, Industrial Court, and most Watchlist and Blacklist searches.

Does “No Match Found” report mean I am fully cleared in all the checks?

This may not necessarily mean that there is no information in any of the databases/records of the sources searched, at the time of search, as not all information is publicly and legally available.

I believe a record is not about me. What do I do?

If an official record is incorrect, please reach out to the respective Authority for correction. All Screening Report(s) report what official or public sources show and cannot be changed, edited, or adjusted in any way by Verity.

I have a Court Case listed but it was already settled. Why is it still appearing?

Malaysian Court Systems may retain historical entries- you would need to check the Case Status or Stage, such as whether it is Pending, Withdrawn, Settled, or Decided.

Who should do these checks?

Individuals who want to see what data shows up about themselves, or specific Individuals applying for jobs, hiring someone, renting out a home, volunteering, or traveling.

What documents do I need?

A signed Consent Form that will require information such as the Individual’s Full Name as per NRIC and NRIC number, that is also dated.

Privacy, Consent, and Data Protection

Why do you need my consent if I am checking myself?

A Consent Form ensures lawful access to your data and this is explicitly required by specific Authorities and Regulatory Bodies.

Who can see my report?

Only you. Unless, you include other email addresses when providing your documents.

How do you protect my data?

We apply strict data privacy and security controls and only use your information to perform the checks you authorize. It is not retained and reused in any other way.

H) Scope and limitations

About your Screening Report

What type of a report do I get?

All information obtained are from lawful sources and we will return a concise PDF report.

How quickly will I get my report?

We target to deliver your report within 1 working day once we receive the properly singed Consent Form. However, if a data source is temporarily unavailable or needs manual follow-up, we will update you if there will be any delay.

Do not rely on names alone

Always check for NRIC-Match results before drawing conclusions. Name-Only Matches often require additional confirmation. In the event of common name hits, disclaimers can be used to declare that they are not the individual in the report hits.

If any checks shows a Match, act quickly

Contact the relevant Authority e.g. IRB for taxes, to resolve the underlying issue. For Court & Police Cases, please bring the Case Number to the respective Authorities for further clarification.

Can I use this for job or visa application?

Many organizations accept Third-Party Screening Reports as a supporting document, but some require different types of checks or specific Certificates. These reports are not a Police Clearance or Certificate of Good Conduct.

How long is the report valid for?

There is no official validity period for any Screening Report. This is because records can change any time; many organizations prefer Screening Reports that are less than 3 months old.

Payments, Refunds, and Support

Do you offer refunds if no records are found?

Your payment covers the search process, data access, and report generation regardless of whether or not there are findings. No refunds will be available.

How do I contact support?

Reply us in the same email trail as your Screening Report, with your Full Name and Order Number. We will attend to your enquiry and advise next steps (if any), including disputes or rechecks where appropriate. Please do note that any post-report services will incur additional charges with varying turnaround time on a case-by-case basis.